Naturally Cravables is committed to your satisfaction and consistently strives for excellent customer service. When ordering from us, you can rest assured that your order is 100% risk-free! We offer a 30 Day Money Back Guarantee on all products sold on our website. If you are not 100% happy with your purchase, our team will work to offer you a hassle-free return process.
Refunds will be processed based on the original form of payment via our customer service team.
Refunds will be processed within 7-10 business from the day we receive your items back to our warehouse. We will then credit the card or Paypal account that was used to make the purchase less all shipping and handling fees.
Please send your return package to:
Naturally Cravables, LLC
2701 Little Elm Pkwy Suite 100 #505
Little Elm, TX 75068
For your protection, we recommend that you send the package in a box. Please note that return shipping fees are nonrefundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment less return shipping and handling charges.
Damaged or Wrong Items Shipped
Although we strive for perfection, it doesn't always work out that way. Should any damage occur to your order during shipment, please contact our customer service at firstname.lastname@example.org, Monday-Friday 9 am to 5 pm CST. We will be happy to assist you.
Our operations are built for speed of delivery to you. If you change your mind about a purchase, we will try our best to cancel the order before it has left our warehouse. Because most orders are processed within 24 hours, we may not always be able to accommodate order cancellations. If this is the case, you may always send your purchase back within 30 days for a refund less shipping and handling.